APPOINTMENTS

AS SOME OF YOU MAY ALREADY KNOW, ROSE IS CURRENTLY ON
MATERNITY LEAVE. THAT MEANS OUR TREATMENTS ARE TEMPORARILY REDUCED.
AS SOON AS THE TREATMENTS ARE BACK ON THE WEBSITE THAT MEANS IT'S POSSIBLE TO BOOK AGAIN.
YOU CAN SEND US AN EMAIL FOR MORE INFORMATION.

TREATMENTS THAT CAN'T BE BOOKED AT THIS TIME:

- ALL WOMEN'S CUTS
- ALL KIDS CUTS UNDER 12 YEARS
- ALL COLOR SERVICES

WE THANK YOU FOR UNDERSTANDING
&
WE HOPE TO SEE YOU SOON!

DEPOSITS ON ALL HOUSECALLS: YOU CAN ONLY BOOK THIS APPOINTMENT AT LEAST 3 DAYS IN ADVANCE. IF NOT, YOUR APPOINTMENT WILL BE AUTOMATICALLY CANCELLED. ALL THE RULES ON THE LIST BELOW APPLY TO THIS SERVICE. NO DEPOSIT = NO APPOINTMENT. YOU RECEIVE AN EMAIL AFTER BOOKING ON HOW TO PAY THE DEPOSIT (2/3 OF ORIGINALLY BOOKED SERVICE).

BEING LATE: IF YOU ARE LATE TO THE APPOINTMENT, PLEASE GIVE US A CALL ASAP. IF YOU ARE LATER THAN 15 MINUTES YOUR APPOINTMENT WILL AUTOMATICALLY BE CANCELLED AND WE CHARGE 50% OF THE ORIGINALLY BOOKED SERVICE.
NO CALL + LATER THAN 15 MINUTES? WE CHARGE A NO SHOW!

CANCELLATION OR RESCHEDULE: YOU CAN CANCEL OR RESCHEDULE THE APPOINTMENT UP TO 24HRS IN ADVANCE. IF NOT, WE CHARGE 50% OF THE ORIGINALLY BOOKED SERVICE.

NO SHOW: WE CHARGE 100% OF THE ORIGINALLY BOOKED SERVICE.

NO REFUNDS - NO EXCEPTIONS

THANK YOU FOR UNDERSTANDING